This is a great way to troubleshoot kiln issues before paying for a call out.

Kiln Troubleshooting Video Call Checklist

·      * Confirm the kiln make, model, and controller type.

·       *  Ask what the kiln is doing or not doing.

·       *  Check for any error codes or warning messages.

·        *  Review the recent firing schedule and firing history.

·        *  Check power supply, plugs, switches, and isolators.

·        *  Confirm the controller settings and programme are correct.

·        *  Inspect elements for visible wear, breaks, or uneven heating.

·        *  Check thermocouple condition and temperature readings.

·        *  Review relays, kiln sitter, or safety cut-off issues if relevant.

·         *  Look for visible damage, loose wiring, unusual smells, or scorch marks.

·        *   Check ventilation and kiln positioning.

·         *  Agree next steps, such as further testing, replacement parts, or an engineer visit.